G2 Vendor Directory

Glance vs. Microsoft 365

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Microsoft 365

by Microsoft

Overall rating4.54.6
Review count235,875
Ease of use9.69.1
Ease of setup9.79.0
Quality of support9.58.7
Meets requirements9.69.4
NPS69.56521774.635464
Small Business17.4%34.6%
Mid-Market56.5%35.1%
Enterprise26.1%30.3%
Total page views4255,274
Total LLM citations1,16042,284

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration