G2 Vendor Directory

Glance vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricGlance

by Glance

Webex Suite

by Cisco

Overall rating4.54.2
Review count2318,928
Ease of use9.68.9
Ease of setup9.78.7
Quality of support9.58.7
Meets requirements9.69.0
NPS69.56521748.120684
Small Business17.4%18.7%
Mid-Market56.5%31.0%
Enterprise26.1%50.3%
Total page views4257,240
Total LLM citations1,16011,931

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration