G2 Vendor Directory

Giosg vs. Smartsupp

A side-by-side comparison based on G2 review data.

MetricGiosg

by Giosg.com

Smartsupp

by Smartsupp

Overall rating4.64.7
Review count111,081
Ease of use9.19.3
Ease of setup9.09.3
Quality of support9.29.0
Meets requirements9.09.1
NPS81.81818278.942014
Small Business54.5%96.2%
Mid-Market36.4%3.2%
Enterprise9.1%0.7%
Total page views5385,101
Total LLM citations734,923

Giosg

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

Pros

    Smartsupp

    Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

    Pros

    • Ease of Use
    • Easy Setup
    • Helpful
    • Features
    • Intuitive
    • Simple