G2 Vendor Directory

Giosg vs. LiveChat

A side-by-side comparison based on G2 review data.

MetricGiosg

by Giosg.com

LiveChat

by Text

Overall rating4.64.4
Review count11813
Ease of use9.19.4
Ease of setup9.09.2
Quality of support9.29.2
Meets requirements9.09.2
NPS81.81818261.928934
Small Business54.5%44.6%
Mid-Market36.4%37.3%
Enterprise9.1%18.1%
Total page views5381,484
Total LLM citations7314,359

Giosg

Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.

Pros

    LiveChat

    LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance.

    Pros

    • Ease of Use
    • Features
    • Live Chat
    • Helpful
    • Easy Setup
    • Integrations