Giosg vs. Hiver in Gmail
A side-by-side comparison based on G2 review data.
| Metric | Giosg | Hiver in Gmail |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 11 | 1,296 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 9.2 | 9.3 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 81.818182 | 70.73751 |
| Small Business | 54.5% | 66.7% |
| Mid-Market | 36.4% | 27.4% |
| Enterprise | 9.1% | 5.9% |
| Total page views | 538 | 2,199 |
| Total LLM citations | 73 | 2,577 |
Giosg
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.
Hiver in Gmail
Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface.
- Ease of Use
- Team Collaboration
- Email Management
- Communication
- Customer Support
- Collaboration