G2 Vendor Directory

Gauges vs. Medallia Digital Experience Analytics (DXA)

A side-by-side comparison based on G2 review data.

MetricGauges

by ReportGarden

Medallia Digital Experience Analytics (DXA)

by Medallia

Overall rating4.04.4
Review count1236
Ease of use8.38.2
Ease of setup7.98.1
Quality of support7.98.8
Meets requirements8.38.1
NPS2555.882353
Small Business66.7%13.9%
Mid-Market33.3%36.1%
Enterprise0.0%50.0%
Total page views21267
Total LLM citations19664

Gauges

Gauges is a minimalist website analytics tool. It provides the important website metrics without the complexity of other analytics platforms.

Pros

    Medallia Digital Experience Analytics (DXA)

    Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all? Go beyond feedback and exceed customers expectations with Medallia Digital Experience Analytics (DXA). Medallia DXA contextualizes every piece of feedback with relevant behavioral insights, so teams can take action on what customers say and what they do, driving organization-wide impact.

    Pros

    • Platform Quality
    • Filtering Options
    • Session Replay
    • User Journey
    • User Behavior Tracking
    • Communication