Gallabox vs. WHATO CRM
A side-by-side comparison based on G2 review data.
| Metric | Gallabox | WHATO CRM |
|---|---|---|
| Overall rating | 4.6 | 5.0 |
| Review count | 169 | 11 |
| Ease of use | 9.1 | 9.9 |
| Ease of setup | 8.9 | 9.9 |
| Quality of support | 9.1 | 9.6 |
| Meets requirements | 9.0 | 9.9 |
| NPS | 73.780488 | 100 |
| Small Business | 74.3% | 100.0% |
| Mid-Market | 21.6% | 0.0% |
| Enterprise | 4.2% | 0.0% |
| Total page views | 703 | 288 |
| Total LLM citations | 8,082 | 295 |
Gallabox
Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth.
- Ease of Use
- Integrations
- Automation
- Customer Support
- Easy Integrations
- Helpful
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.