Gallabox vs. 360Dialog
A side-by-side comparison based on G2 review data.
| Metric | Gallabox | 360Dialog |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 169 | 147 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.1 | 9.7 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 73.780488 | 84.285714 |
| Small Business | 74.3% | 79.9% |
| Mid-Market | 21.6% | 19.4% |
| Enterprise | 4.2% | 0.7% |
| Total page views | 703 | 1,939 |
| Total LLM citations | 8,082 | 34,482 |
Gallabox
Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth.
- Ease of Use
- Integrations
- Automation
- Customer Support
- Easy Integrations
- Helpful
360Dialog
360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.
- Ease of Use
- Easy Integrations
- User Interface
- Features
- Customer Support