Gainsight Customer Success vs. Squivr
A side-by-side comparison based on G2 review data.
| Metric | Gainsight Customer Success | Squivr |
|---|---|---|
| Overall rating | 4.5 | 5.0 |
| Review count | 1,767 | 61 |
| Ease of use | 8.3 | 9.9 |
| Ease of setup | 7.2 | 9.8 |
| Quality of support | 8.8 | 10.0 |
| Meets requirements | 8.8 | 9.8 |
| NPS | 66.474322 | 98.275862 |
| Small Business | 9.2% | 41.0% |
| Mid-Market | 57.4% | 39.3% |
| Enterprise | 33.3% | 19.7% |
| Total page views | 3,634 | 185 |
| Total LLM citations | 24,897 | 139 |
Gainsight Customer Success
Gainsight Customer Success brings together rich agentic insights, relationship-level intelligence, and a multi-dimensional health scoring to surface risk and expansion opportunities a full quarter earlier, then turns those insights into action through coordinated retention, expansion, and renewal motions across every customer segment, including the long-tail.
- Ease of Use
- Centralized Information
- Visibility
- Health Monitoring
- Customer Support
- Health Scoring
Squivr
Squivr: The Revenue Execution Platform for Salesforce Transform Salesforce from a system of record into a system of revenue execution. Squivr is a 100% Salesforce-native platform that brings Relationship Intelligence, Account Planning, Analytics, and Revenue Execution together in one connected experience. Revenue teams use Squivr to understand relationships, build and execute account strategies, uncover growth opportunities, and measure performance without leaving Salesforce.
- Ease of Use
- Efficiency
- Features
- Intuitive
- Salesforce Integration
- Productivity Improvement