G2 Vendor Directory

Gainsight Customer Communities vs. Webex Events & Webinars

A side-by-side comparison based on G2 review data.

MetricGainsight Customer Communities

by Gainsight Inc.

Webex Events & Webinars

by Cisco

Overall rating4.44.6
Review count2771,080
Ease of use8.89.3
Ease of setup8.59.2
Quality of support9.09.4
Meets requirements8.59.2
NPS59.78260977.010407
Small Business16.1%45.0%
Mid-Market58.8%33.1%
Enterprise25.1%21.8%
Total page views3801,249
Total LLM citations2,4364,696

Gainsight Customer Communities

Gainsight Customer Communities is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and even influence product direction in one connected space. As teams strive to make the most of their time and resources, Gainsight CC makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums.

Pros

  • Ease of Use
  • User Interaction
  • Experience
  • Branding Customization
  • Feedback Management
  • Features

Webex Events & Webinars

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. Raise the bar with event apps, flexible registration, check-in and badge printing, lead retrieval, and live streaming technology.

Pros

  • Ease of Use
  • Event Management
  • Features
  • Attendee Management
  • Attendee Engagement
  • Customer Support