G2 Vendor Directory

Gainsight Customer Communities vs. Clowder

A side-by-side comparison based on G2 review data.

MetricGainsight Customer Communities

by Gainsight Inc.

Clowder

by Advanced Solutions International (ASI)

Overall rating4.44.6
Review count27714
Ease of use8.89.7
Ease of setup8.59.3
Quality of support9.09.7
Meets requirements8.59.0
NPS59.78260985.714286
Small Business16.1%85.7%
Mid-Market58.8%14.3%
Enterprise25.1%0.0%
Total page views380221
Total LLM citations2,43681

Gainsight Customer Communities

Gainsight Customer Communities is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and even influence product direction in one connected space. As teams strive to make the most of their time and resources, Gainsight CC makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums.

Pros

  • Ease of Use
  • User Interaction
  • Experience
  • Branding Customization
  • Feedback Management
  • Features

Clowder

Clowder® powers a mobile-first member engagement platform that directly connects your organization to its members, boosts participation, and drives increased retention. Grow your audience and non-dues revenue sources through in-app targeted advertising and sponsored content features. With secure QR codes for networking, real-time surveys, personalized features, and year-round event engagement, Clowder is a private social network that puts true connection at your organization’s fingertips.

Pros

  • Customer Support
  • User Interaction
  • Flexibility
  • Ease of Use
  • User Experience
  • Integrations