G-Connector vs. ProProfs Knowledge Base Software
A side-by-side comparison based on G2 review data.
| Metric | G-Connector | ProProfs Knowledge Base Software |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 18 | 32 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 9.5 | 9.1 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.6 | 9.2 |
| NPS | 83.333333 | 81.25 |
| Small Business | 27.8% | 43.8% |
| Mid-Market | 61.1% | 46.9% |
| Enterprise | 11.1% | 9.4% |
| Total page views | 62 | 420 |
| Total LLM citations | 72 | 410 |
G-Connector
G-Connector is a powerful Google Sheets add-on that seamlessly connects your Salesforce data to spreadsheets. It’s designed for Salesforce users who want to analyze, update, and manage their data directly from Google Sheets — without manual exports or complex coding. With G-Connector, you can: ✅Import Salesforce reports, queries, and objects into Sheets in real time ✅ Mass update, delete, or insert Salesforce records directly from your spreadsheet ✅Automate recurring data refreshes and report exports ✅Collaborate with your team in Google Sheets while staying synced with
ProProfs Knowledge Base Software
ProProfs Knowledge Base is built to run your customer help center and internal knowledge base in one place, powered by AI to help organizations create, manage, and deliver help content for both audiences without switching tools. Teams use it to build public help centers, internal wikis, product documentation, SOPs, and onboarding resources, all from one workspace, reducing support tickets and centralizing company knowledge along the way.