Function Point vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | Function Point | ConnectWise PSA |
|---|---|---|
| Overall rating | 3.8 | 4.0 |
| Review count | 193 | 582 |
| Ease of use | 7.6 | 7.8 |
| Ease of setup | 7.1 | 7.1 |
| Quality of support | 8.8 | 7.8 |
| Meets requirements | 8.1 | 8.6 |
| NPS | 12.041885 | 30.630631 |
| Small Business | 85.5% | 66.1% |
| Mid-Market | 10.4% | 28.0% |
| Enterprise | 4.1% | 5.9% |
| Total page views | 200 | 921 |
| Total LLM citations | 280 | 8,599 |
Function Point
Since 1997, Function Point’s all-in-one agency management software has been helping creative agencies optimize workflow, streamline operations and get the insight needed to make better business decisions. Today, more than 500 agencies use Function Point to thrive and scale. More than just project management, Function Point’s all-in-one solution eliminates the need for multiple tools and integrates everything you need to manage agency workflow, projects, operations and financials in just one spot.
- Ease of Use
- Team Collaboration
- Time Tracking
- Organization
- Financial Management
- Organization Ease
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability