G2 Vendor Directory

Function Point vs. Autotask

A side-by-side comparison based on G2 review data.

MetricFunction Point

by Function Point Productivity Software

Autotask

by Kaseya

Overall rating3.84.3
Review count193641
Ease of use7.68.2
Ease of setup7.17.7
Quality of support8.88.4
Meets requirements8.18.7
NPS12.04188551.424051
Small Business85.5%70.0%
Mid-Market10.4%27.1%
Enterprise4.1%2.9%
Total page views2001,343
Total LLM citations2806,503

Function Point

Since 1997, Function Point’s all-in-one agency management software has been helping creative agencies optimize workflow, streamline operations and get the insight needed to make better business decisions. Today, more than 500 agencies use Function Point to thrive and scale. More than just project management, Function Point’s all-in-one solution eliminates the need for multiple tools and integrates everything you need to manage agency workflow, projects, operations and financials in just one spot.

Pros

  • Ease of Use
  • Team Collaboration
  • Time Tracking
  • Organization
  • Financial Management
  • Organization Ease

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations