G2 Vendor Directory

Froonze Loyalty vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricFroonze Loyalty

by Froonze

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.94.2
Review count13666
Ease of use9.68.4
Ease of setup9.67.6
Quality of support9.98.6
Meets requirements9.48.5
NPS10045.9375
Small Business92.3%24.1%
Mid-Market7.7%53.1%
Enterprise0.0%22.8%
Total page views4231,440
Total LLM citations1325,039

Froonze Loyalty

Froonze is a Shopify Loyalty and Rewards Program app with one simple goal - help you grow! We provide essential tools that let you engage with your customers and increase sales. Our pricing plans are the simplest and most transparent in the market. You won’t find yourself in a situation where you need to upgrade to a ridiculously expensive plan just to enable a small feature. Our customer support is second to none! That’s how we were able to keep the perfect 5-star rating in the Shopify app store.

Pros

  • Ease of Use
  • Rewards Program
  • Customer Support
  • Loyalty Programs
  • Features
  • Rewards System

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive