G2 Vendor Directory

Freshmarketer vs. Crazy Egg

A side-by-side comparison based on G2 review data.

MetricFreshmarketer

by Freshworks

Crazy Egg

by Crazy Egg

Overall rating4.14.2
Review count35128
Ease of use9.18.9
Ease of setup8.98.8
Quality of support8.38.1
Meets requirements8.58.6
NPS4049.6
Small Business48.6%43.2%
Mid-Market31.4%44.0%
Enterprise20.0%12.8%
Total page views88638
Total LLM citations3895,996

Freshmarketer

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams.

Pros

  • User Journey
  • CRM Features
  • Ease of Use
  • Intuitive
  • CRM Integration
  • Journey Creation

Crazy Egg

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Pros

  • Ease of Use
  • Heatmaps
  • Easy Setup
  • Insights
  • Intuitive
  • Customer Support