G2 Vendor Directory

Freshstatus vs. Rootly

A side-by-side comparison based on G2 review data.

MetricFreshstatus

by Freshworks

Rootly

by Rootly

Overall rating4.54.8
Review count370167
Ease of use9.29.3
Ease of setup9.39.0
Quality of support9.09.6
Meets requirements8.89.4
NPS67.40947189.820359
Small Business68.4%12.7%
Mid-Market25.7%57.2%
Enterprise5.9%30.1%
Total page views1161,440
Total LLM citations06,832

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros

    Rootly

    Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.

    Pros

    • Ease of Use
    • Slack Integration
    • Customer Support
    • Automation
    • Integrations
    • Easy Setup