G2 Vendor Directory

Freshstatus vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricFreshstatus

by Freshworks

NinjaOne

by NinjaOne

Overall rating4.54.7
Review count3705,553
Ease of use9.29.3
Ease of setup9.39.2
Quality of support9.09.2
Meets requirements8.89.2
NPS67.40947182.241285
Small Business68.4%46.2%
Mid-Market25.7%46.4%
Enterprise5.9%7.4%
Total page views11612,935
Total LLM citations044,059

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros

    NinjaOne

    NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

    Pros

    • Ease of Use
    • Features
    • Remote Access
    • Automation
    • Customer Support
    • User Interface