G2 Vendor Directory

Freshstatus vs. New Relic

A side-by-side comparison based on G2 review data.

MetricFreshstatus

by Freshworks

New Relic

by New Relic

Overall rating4.54.4
Review count370584
Ease of use9.28.6
Ease of setup9.38.9
Quality of support9.08.8
Meets requirements8.89.1
NPS67.40947159.753954
Small Business68.4%27.5%
Mid-Market25.7%43.1%
Enterprise5.9%29.4%
Total page views1161,950
Total LLM citations025,177

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros

    New Relic

    New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

    Pros

    • Ease of Use
    • Real-time Monitoring
    • Monitoring
    • Insights
    • Analytics
    • User Interface