Freshstatus vs. incident.io
A side-by-side comparison based on G2 review data.
| Metric | Freshstatus | incident.io |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 370 | 235 |
| Ease of use | 9.2 | 9.5 |
| Ease of setup | 9.3 | 9.2 |
| Quality of support | 9.0 | 9.8 |
| Meets requirements | 8.8 | 9.3 |
| NPS | 67.409471 | 92.340426 |
| Small Business | 68.4% | 10.9% |
| Mid-Market | 25.7% | 65.9% |
| Enterprise | 5.9% | 23.1% |
| Total page views | 116 | 6,037 |
| Total LLM citations | 0 | 16,550 |
Freshstatus
Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.
incident.io
incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools.
- Ease of Use
- Slack Integration
- Customer Support
- Integrations
- Customer Satisfaction
- Intuitive