G2 Vendor Directory

Freshservice Gmail Gadget for G Suite vs. Email Meter

A side-by-side comparison based on G2 review data.

MetricFreshservice Gmail Gadget for G Suite

by Freshworks

Email Meter

by ShuttleCloud

Overall rating4.54.1
Review count1130
Ease of use9.09.3
Ease of setup8.18.9
Quality of support9.38.3
Meets requirements9.08.6
NPS72.72727334.482759
Small Business45.5%70.0%
Mid-Market18.2%16.7%
Enterprise36.4%13.3%
Total page views64179
Total LLM citations16286

Freshservice Gmail Gadget for G Suite

Freshservice Gmail Gadget lets you check into ticket and requester's information right from your email, and also send your replies.

Pros

    Email Meter

    Email Meter is the email analytics and shared inbox reporting platform for Google Workspace and Microsoft 365. It can be hard to know what is happening in your team's email. Who is responding, how fast, what is slipping through, most teams lack this visibility. Most teams lack this visibility, Email Meter provides it, without ever reading email content. Email Meter connects to your team's mailboxes and delivers clear, actionable data, with no changes to existing workflows, available immediately after setup.

    Pros

    • Productivity Improvement
    • Implementation Efficiency
    • Ease of Learning