G2 Vendor Directory

Freshsales vs. BoldTrail BackOffice

A side-by-side comparison based on G2 review data.

MetricFreshsales

by Freshworks

BoldTrail BackOffice

by Inside Real Estate

Overall rating4.54.3
Review count1,244180
Ease of use9.18.7
Ease of setup8.98.3
Quality of support9.08.6
Meets requirements8.98.7
NPS72.29617355.113636
Small Business67.7%79.9%
Mid-Market27.0%16.8%
Enterprise5.3%3.4%
Total page views1,749447
Total LLM citations44,5163,622

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface

BoldTrail BackOffice

BoldTrail BackOffice is the next generation of Brokermint and brings your entire business together. This powerful set of products and thriving community provides all the insights, tools, and innovations you need to streamline transaction operations, enhance your brand, and drive business growth. Everything you need is all in one place in the most user-friendly, and supportive system. It’s modern, it’s automated, it’s built for the cloud, and it comes in flexible packages to fit your unique business needs.

Pros

  • Organization
  • Ease of Use
  • Efficiency
  • Contact Management
  • Features
  • Customer Support