G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite vs. Sortd for Gmail

A side-by-side comparison based on G2 review data.

MetricFreshdesk Gmail Gadget for G Suite

by Freshworks

Sortd for Gmail

by Sortd

Overall rating4.54.3
Review count2120
Ease of use9.29.3
Ease of setup9.39.3
Quality of support9.58.4
Meets requirements9.69.1
NPS64.70588245
Small Business66.7%75.0%
Mid-Market23.8%15.0%
Enterprise9.5%10.0%
Total page views5790
Total LLM citations16519

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros

    Sortd for Gmail

    Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Business Productivity Suite for Gmail and GSuite. It has been rated as the #1 App for Gmail with 3,600+ upvotes on Product Hunt. Sortd expands beyond email and productivity and integrates across the business into Projects, Sales & CRM, Client service, Hiring, Finance and Operations.

    Pros

    • Easy Setup
    • Simple
    • Setup Ease
    • Easy Access
    • Mobile Compatibility
    • Ease of Use