G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite vs. Pipeline CRM

A side-by-side comparison based on G2 review data.

MetricFreshdesk Gmail Gadget for G Suite

by Freshworks

Pipeline CRM

by Pipeline CRM

Overall rating4.54.3
Review count21954
Ease of use9.29.0
Ease of setup9.39.0
Quality of support9.59.1
Meets requirements9.68.8
NPS64.70588255.04386
Small Business66.7%66.6%
Mid-Market23.8%27.2%
Enterprise9.5%6.2%
Total page views57512
Total LLM citations164,574

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros

    Pipeline CRM

    Pipeline CRM is a sales-first CRM designed to help teams close deals faster, automate processes, and drive predictable revenue growth. Our platform eliminates time-consuming admin work with powerful automation, seamlessly moving leads from prospect to customer. With an intuitive interface and highly customizable workflows, sales teams can focus on selling—not data entry.

    Pros

    • Ease of Use
    • Pipeline Management
    • Intuitive
    • Reporting
    • Simplicity
    • Lead Management