G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite vs. OnceHub

A side-by-side comparison based on G2 review data.

MetricFreshdesk Gmail Gadget for G Suite

by Freshworks

OnceHub

by OnceHub

Overall rating4.54.4
Review count2158
Ease of use9.28.9
Ease of setup9.38.6
Quality of support9.59.2
Meets requirements9.69.3
NPS64.70588263.793103
Small Business66.7%73.2%
Mid-Market23.8%17.9%
Enterprise9.5%8.9%
Total page views57267
Total LLM citations161,684

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros

    OnceHub

    OnceHub is a single platform to engage, screen, and schedule across phone and web channels. The right booking experience creates a solid first impression and prioritizes your team's time. OnceHub screens visitors for fit, matches them to the right expert, and delivers a polished, branded experience before the conversation even begins. Professional booking pages eliminate back-and-forth. Smart routing ensures only high-value conversations reach your calendar. When the office is closed, OnceHub stays open. Phone agents answer calls and book meetings around the clock.

    Pros

    • Ease of Use
    • Integrations
    • Features
    • Easy Setup
    • Easy Integrations
    • Simple