G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite vs. Mailparser

A side-by-side comparison based on G2 review data.

MetricFreshdesk Gmail Gadget for G Suite

by Freshworks

Mailparser

by mailparser.io

Overall rating4.54.6
Review count2112
Ease of use9.28.7
Ease of setup9.38.8
Quality of support9.59.5
Meets requirements9.69.4
NPS64.70588275
Small Business66.7%66.7%
Mid-Market23.8%25.0%
Enterprise9.5%8.3%
Total page views5745
Total LLM citations16344

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros

    Mailparser

    Mailparser allows you to extract data from your emails & attachments, and get structured data back however you like. Virtually eliminate manual data entry from emails and send this data nearly anywhere with webhooks, JSON, XML, or download via Excel. Automate your workflow and eliminate manual data input. In just a few minutes, you can have parsing rules set up to structure the output of your email information. Save hours of work each week & increase accuracy, whether you want to automate lead input to your CRM, or parse shipping notices, or other use cases.

    Pros