G2 Vendor Directory

Freshdesk Gmail Gadget for G Suite vs. Copper

A side-by-side comparison based on G2 review data.

MetricFreshdesk Gmail Gadget for G Suite

by Freshworks

Copper

by Copper

Overall rating4.54.5
Review count211,158
Ease of use9.29.2
Ease of setup9.38.9
Quality of support9.58.8
Meets requirements9.68.9
NPS64.70588269.360568
Small Business66.7%79.0%
Mid-Market23.8%17.5%
Enterprise9.5%3.5%
Total page views571,212
Total LLM citations1614,568

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros

    Copper

    Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving.

    Pros

    • Ease of Use
    • Integration
    • Gmail Integration
    • Integrations
    • Seamless Integration
    • Organization