Freshdesk Gmail Gadget for G Suite vs. Coefficient

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Coefficient is a new way to work with your company data better, faster, and more accurately without ever leaving your spreadsheet, integrating with the tools you already use. Install the Coefficient Excel or Google Sheets extension and use it in a new or existing sheet in seconds. Once installed, Coefficient lives as a sidebar companion so your company data is only a couple of clicks away at any time.