G2 Vendor Directory

Freshdesk for G Suite vs. Streak

A side-by-side comparison based on G2 review data.

MetricFreshdesk for G Suite

by Freshworks

Streak

by Streak

Overall rating4.44.5
Review count28269
Ease of use8.99.0
Ease of setup8.69.3
Quality of support9.08.9
Meets requirements8.89.0
NPS57.69230864.794007
Small Business55.6%76.7%
Mid-Market44.4%14.1%
Enterprise0.0%9.2%
Total page views104569
Total LLM citations30211,762

Freshdesk for G Suite

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Pros

  • Automation
  • Email Management
  • Gmail Integration
  • Ease of Use
  • Organization
  • Client Management

Streak

Streak is a CRM built directly inside Gmail — not a sidebar, not a browser extension backed by a separate app. It runs natively in your inbox, so your team tracks deals, manages contacts, and runs pipelines without switching tabs or logging into another tool. Pipeline management works in a spreadsheet-style grid inside Gmail. Every deal, contact, and relationship lives in a customizable pipeline with stages you define to maintain structured data and processes. Manage your sales, hiring, investor outreach, fundraising, partnerships, and more — all from the same system.

Pros

  • Ease of Use
  • Easy Tracking
  • Gmail Integration
  • Integration
  • Email Tracking
  • Seamless Integration