G2 Vendor Directory

Freshdesk for G Suite vs. Sortd for Gmail

A side-by-side comparison based on G2 review data.

MetricFreshdesk for G Suite

by Freshworks

Sortd for Gmail

by Sortd

Overall rating4.44.3
Review count2820
Ease of use8.99.3
Ease of setup8.69.3
Quality of support9.08.4
Meets requirements8.89.1
NPS57.69230845
Small Business55.6%75.0%
Mid-Market44.4%15.0%
Enterprise0.0%10.0%
Total page views10490
Total LLM citations302519

Freshdesk for G Suite

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Pros

  • Automation
  • Email Management
  • Gmail Integration
  • Ease of Use
  • Organization
  • Client Management

Sortd for Gmail

Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Business Productivity Suite for Gmail and GSuite. It has been rated as the #1 App for Gmail with 3,600+ upvotes on Product Hunt. Sortd expands beyond email and productivity and integrates across the business into Projects, Sales & CRM, Client service, Hiring, Finance and Operations.

Pros

  • Easy Setup
  • Simple
  • Setup Ease
  • Easy Access
  • Mobile Compatibility
  • Ease of Use