G2 Vendor Directory

Freshdesk for G Suite vs. SaneBox

A side-by-side comparison based on G2 review data.

MetricFreshdesk for G Suite

by Freshworks

SaneBox

by SaneBox

Overall rating4.44.8
Review count28245
Ease of use8.99.5
Ease of setup8.69.6
Quality of support9.09.7
Meets requirements8.89.7
NPS57.69230892.18107
Small Business55.6%84.5%
Mid-Market44.4%9.9%
Enterprise0.0%5.6%
Total page views104795
Total LLM citations30211,069

Freshdesk for G Suite

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Pros

  • Automation
  • Email Management
  • Gmail Integration
  • Ease of Use
  • Organization
  • Client Management

SaneBox

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

Pros

  • Inbox Management
  • Ease of Use
  • Email Management
  • Efficiency
  • Setup Ease
  • Easy Setup