G2 Vendor Directory

Freshdesk for G Suite vs. Mailparser

A side-by-side comparison based on G2 review data.

MetricFreshdesk for G Suite

by Freshworks

Mailparser

by mailparser.io

Overall rating4.44.6
Review count2812
Ease of use8.98.7
Ease of setup8.68.8
Quality of support9.09.5
Meets requirements8.89.4
NPS57.69230875
Small Business55.6%66.7%
Mid-Market44.4%25.0%
Enterprise0.0%8.3%
Total page views10445
Total LLM citations302344

Freshdesk for G Suite

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Pros

  • Automation
  • Email Management
  • Gmail Integration
  • Ease of Use
  • Organization
  • Client Management

Mailparser

Mailparser allows you to extract data from your emails & attachments, and get structured data back however you like. Virtually eliminate manual data entry from emails and send this data nearly anywhere with webhooks, JSON, XML, or download via Excel. Automate your workflow and eliminate manual data input. In just a few minutes, you can have parsing rules set up to structure the output of your email information. Save hours of work each week & increase accuracy, whether you want to automate lead input to your CRM, or parse shipping notices, or other use cases.

Pros