G2 Vendor Directory

FreePBX vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

VirtualPBX

by VirtualPBX

Overall rating4.54.2
Review count1735
Ease of use8.98.5
Ease of setup9.17.6
Quality of support9.08.8
Meets requirements9.48.5
NPS64.70588254.285714
Small Business58.8%97.1%
Mid-Market35.3%2.9%
Enterprise5.9%0.0%
Total page views94272
Total LLM citations389447

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    VirtualPBX

    We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Navigation Ease
    • Quick Setup
    • Efficiency