FreePBX vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | FreePBX | Nextiva |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 17 | 3,685 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 9.1 | 8.7 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 64.705882 | 67.041404 |
| Small Business | 58.8% | 76.7% |
| Mid-Market | 35.3% | 22.1% |
| Enterprise | 5.9% | 1.2% |
| Total page views | 94 | 8,328 |
| Total LLM citations | 389 | 15,292 |
FreePBX
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service