G2 Vendor Directory

FreePBX vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricFreePBX

by Sangoma

CloudTalk

by CloudTalk

Overall rating4.54.4
Review count171,943
Ease of use8.99.2
Ease of setup9.19.0
Quality of support9.08.9
Meets requirements9.48.9
NPS64.70588256.984713
Small Business58.8%64.9%
Mid-Market35.3%31.3%
Enterprise5.9%3.9%
Total page views944,588
Total LLM citations38925,986

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality