Freelancer.com vs. Upwork
A side-by-side comparison based on G2 review data.
| Metric | Freelancer.com | Upwork |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 221 | 3,236 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.5 | 9.1 |
| Quality of support | 8.4 | 8.5 |
| Meets requirements | 8.5 | 9.0 |
| NPS | 55.045872 | 68.308283 |
| Small Business | 76.1% | 95.6% |
| Mid-Market | 14.4% | 4.1% |
| Enterprise | 9.4% | 0.3% |
| Total page views | 1,797 | 10,689 |
| Total LLM citations | 14,085 | 22,306 |
Freelancer.com
Freelancer.com is a global online marketplace that connects employers with a vast network of freelancers across various industries. Established in 2009 and headquartered in Sydney, Australia, the platform facilitates the outsourcing of tasks ranging from web development and graphic design to writing and data entry. Employers can post projects, receive competitive bids from skilled professionals worldwide, and select the most suitable freelancer for their needs.
- Ease of Use
- Time Efficiency
- Freelancing Services
- Trusted Platform
- Job Opportunities
- Helpful Staff
Upwork
Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.
- Ease of Use
- Job Opportunities
- Freelancing Services
- Time Efficiency
- Trusted Platform
- Talent Quality