Merlin vs. Microsoft Copilot
A side-by-side comparison based on G2 review data.
| Metric | Merlin | Microsoft Copilot |
|---|---|---|
| Overall rating | 3.8 | 4.4 |
| Review count | 14 | 442 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 9.0 | 9.4 |
| Quality of support | 7.7 | 8.7 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 15.384615 | 56.451613 |
| Small Business | 92.9% | 34.9% |
| Mid-Market | 0.0% | 30.9% |
| Enterprise | 7.1% | 34.2% |
| Total page views | 246 | 829 |
| Total LLM citations | 2,538 | 513 |
Merlin
Free AI Chat to answer all your queries. Ask merlin to summarize videos, articles, pdf, and websites, write emails, and content on social media, and Review content using AI detector.
- Ease of Use
- Helpful
- Seamless Integration
- Time Efficiency
- User-Friendly Interface
- Integrations
Microsoft Copilot
Microsoft Copilot is a generative AI assistant for work that’s built into the Microsoft 365 apps people use every day—like Word, Excel, PowerPoint, Outlook, and Teams. It helps you stay in the flow of work by turning your ideas, content, and data into action. Powered by Work IQ, Copilot connects the dots across your work—bringing together your emails, files, meetings, and conversations to deliver more relevant, contextual, and personalized assistance. It understands how work gets done in your organization and adapts to your role, priorities, and patterns over time.