G2 Vendor Directory

Forum for G Suite vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricForum for G Suite

by Forum

Dialpad Connect

by Dialpad

Overall rating4.24.4
Review count124,216
Ease of use8.69.2
Ease of setup7.99.1
Quality of support8.78.7
Meets requirements8.19.1
NPS58.33333358.479388
Small Business33.3%57.6%
Mid-Market66.7%32.8%
Enterprise0.0%9.6%
Total page views293,520
Total LLM citations1020,955

Forum for G Suite

Forum for G Suite is an online message board that lets employees share links, blogs, and files with each other.

Pros

  • Documentation
  • Ease of Use
  • Communication Improvement

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription