G2 Vendor Directory

Formsite vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricFormsite

by Vroman Systems

SurveySparrow

by SurveySparrow Inc.

Overall rating4.34.4
Review count322,065
Ease of use9.19.2
Ease of setup9.29.1
Quality of support9.29.0
Meets requirements9.48.9
NPS53.33333362.827484
Small Business61.3%68.5%
Mid-Market29.0%24.5%
Enterprise9.7%7.0%
Total page views651,968
Total LLM citations14412,555

Formsite

Online form builder lets you create secure and awesome web forms with just your browser.

Pros

  • Ease of Use
  • Integrations

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive