G2 Vendor Directory

Formly vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricFormly

by Formly Ltd

SurveySparrow

by SurveySparrow Inc.

Overall rating4.64.4
Review count772,065
Ease of use9.19.2
Ease of setup9.39.1
Quality of support9.49.0
Meets requirements9.18.9
NPS78.94736862.827484
Small Business92.6%68.5%
Mid-Market7.4%24.5%
Enterprise0.0%7.0%
Total page views5331,968
Total LLM citations48112,555

Formly

Build custom forms, surveys, and quizzes that convert without any code or design skills. Trusted by over 15,000 businesses, Formly makes data collection easy and enjoyable with user-friendly forms people enjoy answering. Formly gives you everything you need to create stunning, high-converting forms—without design or tech headaches. From logic-based quizzes to payment-ready forms, it’s the all-in-one tool for turning responses into results.

Pros

  • Ease of Use
  • Simple
  • Easy Setup
  • Helpful
  • Intuitive
  • Customization

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive