G2 Vendor Directory

Formidable Forms vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricFormidable Forms

by Strategy11

SurveySparrow

by SurveySparrow Inc.

Overall rating4.84.4
Review count1022,065
Ease of use9.09.2
Ease of setup9.29.1
Quality of support9.39.0
Meets requirements9.58.9
NPS92.15686362.827484
Small Business90.0%68.5%
Mid-Market7.0%24.5%
Enterprise3.0%7.0%
Total page views5521,968
Total LLM citations2,15712,555

Formidable Forms

Formidable Forms is the most advanced WordPress form builder anywhere. Build a single contact form or complex multi-page forms with conditional logic, calculations, and file uploads. Then display the collected data with views and graphs. Get far more than just WordPress forms.

Pros

  • Features
  • Ease of Use
  • Customer Support
  • Helpful
  • Flexibility
  • Ease of Creation

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive