Formbricks vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | Formbricks | SurveySparrow |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 15 | 2,065 |
| Ease of use | 9.6 | 9.2 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.1 | 9.0 |
| Meets requirements | 9.5 | 8.9 |
| NPS | 93.333333 | 62.827484 |
| Small Business | 73.3% | 68.5% |
| Mid-Market | 26.7% | 24.5% |
| Enterprise | 0.0% | 7.0% |
| Total page views | 95 | 1,968 |
| Total LLM citations | 440 | 12,555 |
Formbricks
Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency.
- Customizability
- Easy Integrations
- Customization
- Ease of Use
- Quick Setup
- Integrations
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive