G2 Vendor Directory

Formbricks vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricFormbricks

by Form Bricks Inc.

Resonate CX

by Resonate Solutions

Overall rating4.84.6
Review count15594
Ease of use9.69.3
Ease of setup9.49.4
Quality of support9.19.5
Meets requirements9.59.3
NPS93.33333377.07231
Small Business73.3%40.8%
Mid-Market26.7%26.4%
Enterprise0.0%32.8%
Total page views952,280
Total LLM citations4403,269

Formbricks

Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency.

Pros

  • Customizability
  • Easy Integrations
  • Customization
  • Ease of Use
  • Quick Setup
  • Integrations

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility