Formbricks vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | Formbricks | Delighted |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 15 | 60 |
| Ease of use | 9.6 | 9.6 |
| Ease of setup | 9.4 | 9.5 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 93.333333 | 83.050847 |
| Small Business | 73.3% | 40.0% |
| Mid-Market | 26.7% | 58.3% |
| Enterprise | 0.0% | 1.7% |
| Total page views | 95 | 413 |
| Total LLM citations | 440 | 2,131 |
Formbricks
Formbricks is a modern, privacy-first Experience Management Suite. Gather data on customer experiences with versatile surveying in-apps, on websites, emails and more. Analyze data with dashboards and reports, powered by AI. Formbricks is working with customers in government, fin tech, health care and other regulated industries due to our high standards of data privacy and security. Our open source approach lends us credibility and shows our determination towards transparency.
- Customizability
- Easy Integrations
- Customization
- Ease of Use
- Quick Setup
- Integrations
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.