G2 Vendor Directory

Follett Work Orders vs. OpenWrench

A side-by-side comparison based on G2 review data.

MetricFollett Work Orders

by Follett Software

OpenWrench

by OpenWrench

Overall rating4.84.8
Review count7340
Ease of use9.79.4
Ease of setup9.39.0
Quality of support9.89.6
Meets requirements9.69.2
NPS89.04109697.5
Small Business6.3%3.7%
Mid-Market84.1%59.3%
Enterprise9.5%37.0%
Total page views171336
Total LLM citations3641,490

Follett Work Orders

Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes.

Pros

  • Ease of Use
  • Work Orders
  • Maintenance Tracking
  • Tracking
  • Simple
  • Asset Management

OpenWrench

OpenWrench is a top-of-the-line facilities communication and management platform designed to centralize, streamline, and elevate how multi-location businesses handle repairs, maintenance, vendors, and internal teams. At its core, OpenWrench is built around communication. It connects store teams, internal technicians, third-party vendors, facilities managers, and accounting departments in one unified system so everyone can see what is happening, respond quickly, and stay aligned.

Pros

  • Ease of Use
  • Customer Support
  • Communication
  • Helpful
  • Team Collaboration
  • Customization