G2 Vendor Directory

FluentStream Technologies vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricFluentStream Technologies

by FluentStream Technologies

Dialpad Connect

by Dialpad

Overall rating4.84.4
Review count134,216
Ease of use9.39.2
Ease of setup9.19.1
Quality of support9.68.7
Meets requirements9.49.1
NPS10058.479388
Small Business92.3%57.6%
Mid-Market7.7%32.8%
Enterprise0.0%9.6%
Total page views323,520
Total LLM citations3820,955

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location.

Pros

  • Calling Features
  • Ease of Use
  • Voicemail Features
  • File Sharing
  • Call Quality
  • Call Recording

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription