G2 Vendor Directory

FluentCRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricFluentCRM

by Fluentsoft

Zoho CRM

by Zoho

Overall rating4.64.1
Review count202,956
Ease of use9.38.5
Ease of setup9.08.3
Quality of support9.08.0
Meets requirements9.48.6
NPS8538.596491
Small Business80.0%61.6%
Mid-Market10.0%32.3%
Enterprise10.0%6.1%
Total page views1448,329
Total LLM citations1,408129,821

FluentCRM

FluentCRM is an Email Marketing Automation and CRM Plugin for WordPress. It offers features like lead capturing, contact storing, contact segmentation, email marketing, and marketing automation with granular reporting and analytics.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful