G2 Vendor Directory

FluentCRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricFluentCRM

by Fluentsoft

Bigin by Zoho CRM

by Zoho

Overall rating4.64.6
Review count20877
Ease of use9.39.2
Ease of setup9.08.9
Quality of support9.08.7
Meets requirements9.48.8
NPS8574.112257
Small Business80.0%90.9%
Mid-Market10.0%8.1%
Enterprise10.0%1.0%
Total page views1443,314
Total LLM citations1,40821,375

FluentCRM

FluentCRM is an Email Marketing Automation and CRM Plugin for WordPress. It offers features like lead capturing, contact storing, contact segmentation, email marketing, and marketing automation with granular reporting and analytics.

Pros

    Bigin by Zoho CRM

    Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

    Pros

    • Ease of Use
    • Simple
    • Intuitive
    • Simplicity
    • Features
    • Affordable