Flat vs. SmartSuite
A side-by-side comparison based on G2 review data.
| Metric | Flat | SmartSuite |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 17 | 186 |
| Ease of use | 9.9 | 8.9 |
| Ease of setup | 10.0 | 8.9 |
| Quality of support | 9.9 | 9.1 |
| Meets requirements | 9.6 | 8.9 |
| NPS | 100 | 58.62069 |
| Small Business | 100.0% | 50.8% |
| Mid-Market | 0.0% | 31.9% |
| Enterprise | 0.0% | 17.3% |
| Total page views | 42 | 512 |
| Total LLM citations | 35 | 4,515 |
Flat
Flat is simple, delightful, collaborative work tracking for teams. Describe, track, and discuss work in a shared space that’s as easy to use as your notes app.
- Ease of Use
- Intuitive
- Team Collaboration
- Simple
- Ease of Learning
- Project Management
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency