G2 Vendor Directory

FixMe.IT vs. SightCall

A side-by-side comparison based on G2 review data.

MetricFixMe.IT

by Techinline

SightCall

by SightCall

Overall rating4.74.5
Review count22121
Ease of use9.79.5
Ease of setup9.68.6
Quality of support9.59.5
Meets requirements9.29.4
NPS82.27272775
Small Business66.1%52.4%
Mid-Market31.7%42.9%
Enterprise2.3%4.8%
Total page views80100
Total LLM citations126157

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros

    SightCall

    SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

    Pros